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LACTOKID WhatsApp Campaign

LACTOKID WhatsApp Campaign

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Click the link to join our WhatsApp line 0600 547 254

Tuesday, March 19th, 2019

Terms and Conditions

  1. Introduction
    • 1.1. Participation in this Competition is governed by these terms and conditions (the “Rules”).
    • 1.2. Participants are encouraged to review the Rules before entering into the Competition and acknowledge that they have been given an appropriate opportunity to do so and that they understand and accept these Rules.
    • 1.3. This competition is operated by Nestlé (South Africa) (Proprietary) Limited (“Nestlé”) in conjunction with JustPalm (Proprietary) Limited (the “Promoters”).
    • 1.4. Participation in the Competition constitutes acceptance of these Rules and Participants agree to abide by these Rules.
  2. By participating in this Competition, Participants agree to the rules set out below.
    This Competition is limited to legal residents and/or legal citizens of the Republic of South Africa. In addition, the following people shall not be eligible to participate in this Competition:
    • 2.1. Directors, members, partners, promotional and advertising agents, merchandisers, employees or consultants of the Promoters.
    • 2.2. Spouse, life partner, parent, child, brother, sister, business partner or associate of any of the persons specified above.
    • 2.3. People who are not legal residents and/or legal citizens of the Republic of South Africa.
    • 2.4. Persons under the age of 18 years.
    • 2.5. Persons with children under the age of 3 years.
  3. The Competition shall commence on 25 March 2019 and end on 30 June 2019. No entries received after 30 June 2019 will be considered.
  4. Mechanics
    • 4.1. To participate in this Competition, participants must either:
      • 4.1.1. Purchase one NESTLÉ LACTOKID 4 from any of the participating stores listed below and upload a clear photo of their till slip to the following WhatsApp number: 0600547254 (the “Product Purchase promotion”); or
      • 4.1.2. Click on the WhatsApp link on the NESTLÉ Start Strong Stay Strong Facebook page or on the SMS sent to the participant and complete the quiz on the WhatsApp link (the “NESTLÉ LACTOKID 4 Quiz promotion”).
    • 4.2. The participating stores for this Competition are the following stores:
      • 4.2.1. Spar;
      • 4.2.2. Checkers and Checkers Hyper;
      • 4.2.3. Pick n Pay and Pick n Pay Hyper;
      • 4.2.4. Shoprite;
      • 4.2.5. Clicks;
      • 4.2.6. Dis-chem;
      • 4.2.7. Game;
      • 4.2.8. Makro.
  5. The Prize:
    • 5.1. Participants of the Product Purchase promotion stand a chance to win 1 of 6 Spur birthday vouchers; and
    • 5.2. Participants of the NESTLÉ LACTOKID 4 Quiz promotion stand a chance to win1 of 60 double Ster-Kinekor movie tickets.
  6. How to claim your prize:
    • 6.1. 3 monthly random draws will be conducted in the presence of the Nestlé brand team and the Nestlé legal team on the following dates:
      • 6.1.1.    In the week commencing on 29 April 2019 (draw for 20 double Ster-Kinekor tickets and 2 Spur birthday vouchers); 
      • 6.1.2.    In the week commencing on 27 May 2019 (draw for 20 double Ster-Kinekor tickets and 2 Spur birthday vouchers); 
      • 6.1.3.    In the week commencing on 1 July 2019 (draw for 20 double Ster-Kinekor tickets and 2 Spur birthday vouchers). 
    • 6.3. At the time that a potential prize winner is identified, the potential prize winner will be contacted by a representative of the Promoters at which point he/she may be required to answer a few questions regarding his/her eligibility as well as be requested to submit certain documents and a copy of his/her ID and/or driver’s license to the Promoters’ representative.
    • 6.4. The potential prize winner is not an actual winner until his/her submission is validated and his/her documents are completed and submitted to the Promoters. If a potential prize winner does not meet the eligibility requirements, the prize will be forfeited and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.
    • 6.5. If the Promoters are unable to reach any of the potential prize winners after 3 (three) attempts made within 3 (three) working days of their name being drawn, for whatsoever reason, including incorrect telephone numbers or inoperative telephone numbers, such winner will be disqualified and a runner up finalist will be deemed the potential prize winner subject to the terms and conditions herein.
    • 6.6. Eligible winners will have their prizes electronically delivered to them by a representative of Nestlé based on the information they will have shared with a representative of the Promoters (as contemplated in paragraph 6.3 above).
    • 6.7. Participants must use their vouchers within 2 years of date of receipt of their electronic vouchers, failing which they will forfeit the vouchers.
  7. General
    • 7.1. The judges’ decision is final, and no correspondence will be entered into.
    • 7.2. The Promoters may require the winners to complete and submit an information disclosure agreement to enable the Promoters to ensure compliance with these Rules. Should a winner be found not to have complied with these Rules, he/she will automatically be disqualified and the prize will be forfeited. Winners may also be required to sign acceptance of prizes and indemnity documents.
    • 7.3. The prizes are not transferable, and no substitution or cash redemption of prizes is permitted. A prize will not be handed/awarded to a third party, but only to a verified prize winner.
    • 7.4. The Promoters reserve the right, at their sole discretion, to substitute the prizes with any other prizes of comparable or greater commercial value for whatever reason.
    • 7.5. By entering this Competition you authorise the Promoters to collect, store and use (not share) personal information of Participants for communication or statistical purposes. You are entitled to decline any marketing communication by emailing Any personal data submitted by you will be used solely in accordance with current South African data protection legislation and Nestlé’s privacy policy.
    • 7.6. Participants may be required to take part in publicity campaigns for broadcast or publishing purposes. Participants shall at all times be entitled to decline the above request. Participants that take part in any publicity will not be entitled to any payment or other remuneration for such publicity or otherwise. All publicity and other materials will be the sole property of the Promoters.
    • 7.7. Nothing in these Rules is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either the Participant or the Promoters in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
    • 7.8. All Participants participate entirely at their own risk. By reading and accepting these Rules, the Participants give consent to these risks and hereby indemnifies and holds harmless the Promoters, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of their participation in the Competition and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or wilful misconduct of any of the Promoters.
    • 7.9. The Promoters, their directors, employees, agents and distributors accept no responsibility and they will not, in any circumstances, be liable to compensate the Participants, or accept any liability for: (a) any inability by the Participant to use the prize in part or at all; (b) the lack of quality or any other aspect of any service which is or should be provided at any venue(s) in relation to the prize; or (c) any personal loss or injury occurring at any venue(s) arising, directly or indirectly, out of the use of the prize.
    • 7.10. The Promoters, their directors, employees, agents and distributors, are not responsible for any misrepresentation (whether written or verbal) in respect of any prize nor in respect of any warranties or undertakings given by any person other than the Promoters themselves.
    • 7.11. The Promoters reserve the right to terminate or extend the Competition at any time. In the event of such termination or extension, all Participants agree to waive (give up) any rights that they may have in terms of the Competition and acknowledge that they will have no recourse against the Promoters, their advertising agencies, advisors, suppliers and nominated agents.
    • 7.12. By entering the Competition, Participants acknowledge that the Competition will be managed in accordance with the provisions of the CPA. Participants undertake to expeditiously do all things necessary to enable the Promoters to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the prize to the Participant. Should any Participant refuse or be unable to comply with this requirement, the Participant shall be deemed to have forfeited the prize.
    • 7.13. Notwithstanding anything to the contrary contained in these Rules, the Promoters reserve the right to amend, modify, change, postpone suspend or cancel this Competition, the Rules and any prize (which has not yet been allocated), or any aspect thereof, without notice at any time, for any reason which the Promoters deem necessary. At the end of the Competition for whatsoever reason, all of the Promoters’ obligations in regard to the Competition as well as in regard to the prizes shall cease to exist.
    • 7.14. These Rules shall be governed by and interpreted according to the laws of the Republic of South Africa and any Participant and Nestlé consent to the non-exclusive jurisdiction of the High Court of South Africa.
    • 7.15. For further information or enquiries please email our consumer services at or call us on 086 0096 116. Calls to this number will be charged by your cellular network service provider.
    • 7.16. Facebook:
      • 7.16.1 This Competition is in no way organized, endorsed or administered by, or associated with, Facebook. You understand that you are providing your information to the Promoters and not to Facebook. The information you provide will be used for email/sms communications for future Competitions.
      • 7.16.2 Any questions, comments or complaints regarding the Competition can be directed to or call us on 086 009 6789 .

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